CA Service Management

  • 1.  CA ITAM 14.1 error after install

    Posted Oct 15, 2015 07:33 AM

    Hi Team,

     

    I installed Asset Portfolio Manager 14.1. on a blanc system. When I want to open it I get this error.

    I cannot open an issue, as this is not for a customer. Has anyone seen this before?

     

    Thanks,

    Markus

    ---------

    HTTP Error 500.19 - Internal Server Error

    The requested page cannot be accessed because the related configuration data for the page is invalid.

     

    Detailed Error Information:

     

    Module

       IIS Web Core

     

    Notification

       BeginRequest

     

    Handler

       Not yet determined

     

    Error Code

       0x80070021

     

    Config Error

       This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false". 

     

    Config File

       \\?\C:\Program Files (x86)\CA\ITAM\Web Server\web.config

     

    Requested URL

       http://localhost:99/itam/default.aspx

     

    Physical Path

       C:\Program Files (x86)\CA\ITAM\Web Server\default.aspx

     

    Logon Method

       Not yet determined

     

    Logon User

       Not yet determined



  • 2.  Re: CA ITAM 14.1 error after install
    Best Answer

    Posted Oct 15, 2015 08:22 AM

    Hi,

     

    Alex already had a resolution for this: ITAM Console page not opening