CA Service Management

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  • 1.  CA Service Management 14.1.02 is now available

    Broadcom Employee
    Posted Nov 09, 2015 09:24 AM

    Dear Community Member,

     

     

    We are pleased to announce that CA Service Management 14.1.02 is now available. CA Service Management 14.1.02 is an update (cumulative patch) for CA Service Management 14.1 and 14.1.01.

     

     

    New features and enhancements for CA Service Management 14.1.02 include:  

     

      • Environment Promotion – A simplified process to move configuration and content changes through Dev, QA, UAT to PROD environments for CA Service Desk Manager and CA Asset Portfolio Management

     

      • Common Patch Installer – Simplifies patching of cumulative patches and value packs for CA Service Desk Manager, CA Asset Portfolio Management and CA Service Catalog

     

      • Community-driven Enhancements – MDB level setting, CA Service Desk Manager search personalization and attributes in Unified Self-service, and controlling the visibility of “communities” in Unified Self-service
        You can download your copy of CA Service Management 14.1.02 from CA Support Online – CA Service Management Solutions & Patches.

     

     

    We encourage you to visit CA Service Management documentation to review what’s new in this release and how to implement the update. You can also view a Community Webcast that covers release overview. 

     

     

    At this time, CA Service Management 14.1.02 does not include updates for CA Service Catalog 14.1 and 14.1.01. An update for CA Service Catalog 14.1 and 14.1.01 is planned, and is expected to be released on November 20, 2015. Check support.ca.com and the CA Service Management Community for updates. 

     

     

    Refer to FAQ TEC1211117 for answers to common questions about the latest cumulative maintenance.  http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1211117.aspx

     

     

     



  • 2.  Re: CA Service Management 14.1.02 is now available

     
    Posted Nov 09, 2015 11:21 AM

    Thanks for alerting the community Katherine!

    Katherine Lynn wrote:

     

     

    Dear Community Member,

     

     

    We are pleased to announce that CA Service Management 14.1.02 is now available. CA Service Management 14.1.02 is an update (cumulative patch) for CA Service Management 14.1 and 14.1.01.

     

     

    New features and enhancements for CA Service Management 14.1.02 include:  

     

      • Environment Promotion – A simplified process to move configuration and content changes through Dev, QA, UAT to PROD environments for CA Service Desk Manager and CA Asset Portfolio Management

     

      • Common Patch Installer – Simplifies patching of cumulative patches and value packs for CA Service Desk Manager, CA Asset Portfolio Management and CA Service Catalog

     

      • Community-driven Enhancements – MDB level setting, CA Service Desk Manager search personalization and attributes in Unified Self-service, and controlling the visibility of “communities” in Unified Self-service
        You can download your copy of CA Service Management 14.1.02 from CA Support Online – CA Service Management Solutions & Patches.

     

     

    We encourage you to visit CA Service Management documentation to review what’s new in this release and how to implement the update. You can also view a Community Webcast that covers release overview. 

     

     

    At this time, CA Service Management 14.1.02 does not include updates for CA Service Catalog 14.1 and 14.1.01. An update for CA Service Catalog 14.1 and 14.1.01 is planned, and is expected to be released on November 20, 2015. Check support.ca.com and the CA Service Management Community for updates.

     



  • 3.  Re: CA Service Management 14.1.02 is now available

    Broadcom Employee
    Posted Nov 23, 2015 10:23 AM

    Please note: CA Service Management 14.1.02 can now be applied to CA Service Catalog 14.1 or 14.1.01 along with another patch RO86617 which is specific to CA Service Catalog.



  • 4.  Re: CA Service Management 14.1.02 is now available

    Posted Nov 24, 2015 12:57 AM

    Hi,

     

    Can I ask you for detailed documentation on the new feature "Environment promotion" to understand how it works ?

     

    Cheers,

    Venkat



  • 5.  Re: CA Service Management 14.1.02 is now available

    Broadcom Employee
    Posted Nov 30, 2015 12:27 AM

    Hello Venkat:

     

    You can view the documentation for CA SDM Environment Promotion here: https://wiki.ca.com/display/CASM1401/CA+SDM+Environment+Promotion  and CA APM Environment Promotion here: https://wiki.ca.com/display/CASM1401/CA+APM+Environment+Promotion

     

    If you have further questions, please comment on the wiki page.

     

    Regards,

    Malathi Bondili

    Information Architect