CA Service Management

  • 1.  Create Object Contact Notification for Group Manager

    Posted Nov 28, 2015 07:53 AM

    Hi,

     

    Is there any way to create an Object Contact Notification for the Group manager of the Group assigned to an Incident? We use SDM 12.7.

     

    Regards,

    Kati



  • 2.  Re: Create Object Contact Notification for Group Manager
    Best Answer

    Posted Nov 28, 2015 01:13 PM

    Sorry for the question, I've just found the answer:

    Templated notifications to group managers

     

    Regards,

    K.