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Hello, I recently upgraded to CA APM 10.1 and the integration to CA Spectrum 9.4 is no longer working.  We are no longer seeing the SNMP alerts going to Spectrum.  Any direction on how I can get this working again?

  • 1.  Hello, I recently upgraded to CA APM 10.1 and the integration to CA Spectrum 9.4 is no longer working.  We are no longer seeing the SNMP alerts going to Spectrum.  Any direction on how I can get this working again?

    Posted Dec 17, 2015 10:04 AM

    Hello, I recently upgraded to CA APM 10.1 and the integration to CA Spectrum 9.4 is no longer working.  We are no longer seeing the SNMP alerts going to Spectrum.  Any direction on how I can get this working again?



  • 2.  Re: Hello, I recently upgraded to CA APM 10.1 and the integration to CA Spectrum 9.4 is no longer working.  We are no longer seeing the SNMP alerts going to Spectrum.  Any direction on how I can get this working again?

    Broadcom Employee
    Posted Dec 17, 2015 10:57 AM

    Hello

    Are upgrading from wihch APM version?

    I haven't done any test with this integration Spectrum for a while but I think the process to enable the integration should still be the same.

    I don't have any Specturm 9.4, so let me run a quick test using 9.3 and APM 10.1.

    In the meantime, look at the attached document and make sure you have followed all the mentioned steps: How to configure Spectrum with Introscope.pdf

    Regards,

    Sergio



  • 3.  Re: Hello, I recently upgraded to CA APM 10.1 and the integration to CA Spectrum 9.4 is no longer working.  We are no longer seeing the SNMP alerts going to Spectrum.  Any direction on how I can get this working again?

    Broadcom Employee
    Posted Dec 17, 2015 12:17 PM

    Hi, I've just completed the test, everything seems to be working as expected, make sure you follow all the steps in mentioned document.

    If the problem persists open a support case, include:

    From APM:

    - Enterprise Manager logs

    - screenshot of your SNMP Alert Action definition and alert definition

    From Spectrum:

    - screenshot of the Adminsitration >  Wily Integration Configuration

    - screenshot of the EM server universe > Component details panel

    Regards,

    Sergio