Release Automation

We have been renaming the node id for our execution servers. After made changes to the nimi_config.xml and restart. We found that the entry with the old node id is still presented in Health Monitoring along with the new Node id.

How could I remove the entry of the old node id?

Kind Regards

Sindy

Hi Sindy,

This was posted to the CA Automation community so I am moving it to the CA Release Automation community. In regards to your question, I don't have an answer. I wonder if it stores any historical data for X amount of time and maybe it is just a matter of time before it is removed. Otherwise, I'm not sure if recycling the NAC would help but have you tried? If neither of these things help and there are no other answers offered then you can open a support issue for us to look into it further.

Kind regards,

Gregg

NAC was started couple of times hoping that it will clean these entries up but it didn't.

I believe that you would need to delete the old nodes out of the system from the administration tab in the ASAP.  I haven't found a way to do this in the ROC yet.

The obsolete entries are not displayed in the ASAP. Only found in ROC.

Hi,

     I believe the only way to remove these objects from the health monitor panel involves removing the old server objects from the DB tables, could you please raise a support ticket so our engineering team can help you do this.

Regards

Keith

Per Keith's recommendation, we're available to further help with this via a ticket, since we'll need to take a look at your specific DB tables.

Hi Sindy, we haven't heard back in a while -- Do you still need help with this one?  Or if you figured out a solution, could you share it with us? 

Also, something else to check -- Have you tried clearing the persistency folder?  That's advised as the third step in this Communities KB post: .Nolio KB: How do I Change the ID of an Execution server or an Agent?

James,

We still experience the issue. Our management server is not available at the moment. When it's back up again then I will raise the support ticket with appropriate screen dump for the support team to assist us.

Thanks for following it up.

Sindy

No problem!  Let us know once the case is opened. I'd like whatever solution is determined from the case on our end to also be shared here.