CA Service Management

  • 1.  send email from pam

    Posted Feb 23, 2016 08:15 AM

    Hi,

     

    I am using "sendRequestEmail"  catalog webservice api in my pam process to send email details of the request.

    But I want to send screenshot of only service options instead of over all request.

    For example if I have 5 service option in my request I want to have email screenshot of each service option.

    In catalog system we have option to send email like-> request,service,serrvice options so we are able to do, but I want to do similar way from pam.

     

    can any one suggest over here??



  • 2.  Re: send email from pam
    Best Answer

    Posted Feb 23, 2016 12:13 PM

    The sendRequestEmail web services method does not provide that option. You would need to have your PAM process format the email the way you want it formatted. You could also submit an Idea that we can all vote on to add this functionality.



  • 3.  Re: send email from pam

    Posted Feb 24, 2016 02:39 AM

    Hi,

     

    Please vote for this. I have published an idea for this.

     

    Add service and service option in "sendRequestEmail" web service method