Clarity

Have you tried the natural language search in the CA PPM documentation yet? If not, give it a try today! Gone are the days of just keyword searches.

Tell the documentation what you want and get answers from the documentation, the community, and support KB articles.

Instead of This Search:

mobile

Try This Search:

is there a mobile app for my iphone?

Instead of This Search:

jaspersoft

Try This Search:

how can i use jaspersoft with CA PPM?

Instead of this Search:

install

Try This Search:

what are the steps to install CA PPM?

A number of years ago I gave a presentation on Knowledge Centered Support and the value of real world language for searches for the ITSMF in the U.S.  It is nice to see it making headway!

MIke

Thanks for sharing this great info with the community John!

Search the Documentation and Get Answers from the Documentation, the Community, and Support KB Articles!