DX Application Performance Management

Just installed CA APM 10.0 but can't get Team Center to Work.

Getting: Error retrieving the map. Status code: 503

I checked the IntroscopeWebView.properties and it is pointing to introscope.webview.enterprisemanager.rest.base=http://{EM_HOST}:8081/apm/appmap.

Is 8081 this the correct port for the Enterprise Manager REST API?

I am also getting the following error in the IntroscopeWebview.log:

[ERROR} [WebView} Unable to establish connection with remote resource at http://APMTEST02:8081/apm/appmap/private/permission! java.net.ConnectException: Connection refused

Please advise.

Luke

Hi Luke,

WebView cannot connect to the EM. This may be a network/firewall issue. Can you ping APMTEST02? Is port 8081 open on APMTEST02? Any errors in IntroscopeEnterpriseManager.log on APMTEST02?

Ciao,

Guenter

Hi Guenter,

The firewall is down and nothing is listening on port 8081.

There are no errors in IntroscopeEnterpriseManager.log.

Thanks,

Luke

The EM should be listening on port 8081. Did you mean nothing else or nothing. What is the web port of the EM? You have to point webview to that.

Ciao,

Guenter

Hi Guenter,

I am using 8080 for Web view.

Thanks

Sent from my Samsung device

Hi Luke,

the deployment with Team Center is the dame as with previous versions of APM. If WebView (including Team Center) is running on a different host then you have:

• EM/MOM running on server1, EM agent and workstation port 5001, EM web port 8081
• WebView running on server2, WebView port 8080

Then your IntroscopeWebView.properties file would look like:

# The port on which WebView listens for HTTP traffic
introscope.webview.tcp.port=8080

#################################
# Enterprise Manager Locations and Names
#
# ================
# Settings WebView uses to find the Enterprise Manager

introscope.webview.enterprisemanager.tcp.host=server1
introscope.webview.enterprisemanager.tcp.port=5001

# URL that points to root of the Enterprise Manager REST API
introscope.webview.enterprisemanager.rest.base=http://{EM_HOST}:8081/apm/appmap

Guenter_Grossberger lkabamba1.1

I am having a similar issue and have posted my question here

I am able to telnet from WV server to EM/MoM server on port 8081

EM/MoM is listening on port 8081

I am able to ping EM/MoM IP from WV server.

I have a same layout as Luke where WV server is separate from EM/MoM

the property in "IntroscopeWebView.properties" file is already populated -http://{EM_HOST}:8081/apm/appmap

Hi Luke:

Are the problems that are described above still happening? Please let us know.

Thanks

Hal German

APM SUpport

We were using port 80 for our Introscope workstation webstart.

After changing the value of introscope.webview.enterprisemanager.rest.base to http://{EM_HOST}:80/apm/appmap, it worked.

Thanks,

Luke