AnsweredAssumed Answered

Getting the error "User is not registered on the reporting server" when click on advance reporting

Question asked by Agin on May 31, 2016
Latest reply on Jun 3, 2016 by Suman Pramanik

Hi All,


I have configured jaspersoft in my another environment (4 environments, am able to implement it successfully). But this environment giving some issues like below. When i click on advance reporting from application. Am getting an error below.

"User is not registered on the reporting server"


i have already ran this create ad update jaspersoft users job successfully after installation. In jasper server also, am able to see my user is created.


After getting the above message, i have ran again the job, but this time it get failed saying that


"Failed to get an instance of ClarityJasperAdmin :: Exception getting ClarityJasperAdmin : Unauthorized access to http://***********:8080/reportservice with username ppmjasperadmin"


Could anyone please help me on this to fix this issue?