Hi dcova,
That is correct. Monthly Platform Updates are not yet found in the CA Support Online (CSO) system at this time, but we are working through that as quickly as possible. In the meantime, support cases can be opened up for receiving the links. I may also be creating a Communities document soon as well to alleviate this concern temporarily until we've fixed it up permanently in our CSO system.
Please note that when Monthly Platform Updates are available (after we've worked through the kinks), they will be available in the Product Solutions section rather than the Downloads section, as the Downloads section is meant more for base product images and such (i.e. 9.0, 9.1), whereas Product Solutions would consist of cumulative releases (CRs) and monthly security updates (via Monthly Platform Updates), etc. It is admittedly not an intuitive download system, but that is also being worked on at a higher level too to ensure the experience is a much better one.
So concurrently, our API Management team (including myself) are working to get the files uploaded to the CSO so that our customers can download everything they need for the API Management product suite, and at a higher level across CA there is an effort to improve the CSO system as well (no ETA on the CSO changes though).
I apologize for the inconvenience, and I thank you for your patience and understanding while we work through all the kinks of the migration from the Layer 7 Support Portal to CSO.
UPDATE: Latest Monthly Platform Updates exists now for your convenience.
Sincerely,
Dustin Dauncey
Support Engineer, Global Customer Success
Email: CATechnicalSupport@ca.com
Phone: +1 800 225 5224
Outside of North America - ca.com/us/worldwide.aspx
CA API Management Community: ca.com/talkapi