When I launch a project from Clarity to MSP I get the error 'Unknown Login Failure', and when I click on Setup on the Login screen the Host now points to Localhost, why ?
Above url does not work...
It takes me to ...
Hi Deepu - It appears that KB has been removed. You might want to contact Support for more information as maybe there's a newer KB. Note that the site address to search is https://support.ca.com/irj/portal/anonymous/newhome . As noted above if the link doesn't work copy the URL into text doc, grab the last six numbers and use in search as: TECNUMBER Example: TEC562321
Hi Deepu,
I'm not able to locate the KB either, but do check out some of the posts on the community on this error, such as this one After installing Clarity PPM Integration tab in MSP, i am unable to login to Clarity from MSP.