CA Service Management

  • 1.  USS in Arabic Language

    Posted Jul 20, 2016 11:13 AM

    Hello Team

     

    Previously i had asked for the addtional language support by Unified Self Service and i got the document how to add the language by editing in some files in USS.

     

    The Document contain the Language nowgerian, But by reuirement is to use USS in Arabic Language.

     

    PLease , let me know the Arabic Language code to fulfill my requirement.

     

    Below is the screenshot of success added NOrwegian Language.

     

    THanks

     



  • 2.  Re: USS in Arabic Language
    Best Answer

    Broadcom Employee
    Posted Jul 20, 2016 05:52 PM

    Aamir,

     

    The steps should be similar, but you would need to replace "nb" (the Norwegian ISO code) with "ar" the code for Arabic.

     

    A few things to note though, according to the document linked before:

     

    Configure Unified Self-Service to Support a New Language

     

     

    "

    • The language support is limited only to those languages that Liferay supports. If a particular language is not supported by Liferay, then the Unified Self-Service interface also cannot be localized in this language.

    The supported Liferay version is dependent on version of CA Service Management. For example, CA Service Management 14.1 supports Liferay 6.1.2 CE GA3. So, language support is limited only to the languages that Liferay 6.1.2 CE GA3 supports."

     

    I can't seem to find anything on Liferay's support page to indicate support for Arabic. I did find a reference on one of their pages to a "Life Translation" project page, which is here:

     

    Liferay Translation (Pootle): Arabic

     

    According to this localization isn't completed, but also to note that this may primarily be in reference to the newer version of Liferay, which isn't supported with USS.

     

    I then found this in Liferay's communities:

     

    Arabic Conversion - Forums | Liferay

     

    There is some form of Arabic, but it appears to be in a beta form, and once again may not be included in 6.1.2



  • 3.  Re: USS in Arabic Language

    Posted Jul 21, 2016 02:36 AM

    Hi ALexender

     

    Thanks for the response

     

    please, what would be arabic code here in locales in portal ext file?

     

    locales=de_DE,es_ES,fr_FR,it_IT,ja_JP,pt_BR,zh_CN,en_US,fi_FI,nl_NL,sv_SV,da_DA,nb_NO



  • 4.  Re: USS in Arabic Language

    Broadcom Employee
    Posted Jul 21, 2016 09:31 AM

    I haven't tested it, but based on the examples I would assume it's going to be the two digit ISO code for the country. A list like this may be helpful:

     

    Country Codes List - ISO ALPHA-2, ISO ALPHA-3 and Numerical Country Codes - Nations Online Project



  • 5.  Re: USS in Arabic Language

     
    Posted Jul 22, 2016 03:46 PM

    Hi La-Qa - Did Alex_Perretti's response help answer your question? If so please mark as Correct Answer. Thanks!