CA Service Management

  • 1.  Hi, Is it possible to suppress certain messages in the standard logs of SDM 14.1 . If so any pointers?

    Posted Jul 21, 2016 06:09 AM

    We have an application that interfaces with SDM using web services session. Everytime a session is opened and closed we get a log entry in the stdlog. We get quite a number of these daily and so I was thinking of suppressing them or piping them into another file. Any advice/help would be appreciated



  • 2.  Re: Hi, Is it possible to suppress certain messages in the standard logs of SDM 14.1 . If so any pointers?
    Best Answer

    Posted Jul 21, 2016 10:37 AM

    Hi Suki,

    At this time there I dont believe there is a way to suppress those messages in the logs. Most customers will find them useful for tracking, and from a support standpoint, we use them for troubleshooting purposes.  For something like this, you can certainly put an idea out here on the communities to see if other folks vote for it, and then it would be reviewed by product management.

    Thanks,

    Jon I.



  • 3.  Re: Hi, Is it possible to suppress certain messages in the standard logs of SDM 14.1 . If so any pointers?

    Posted Jul 21, 2016 12:13 PM

    I would definitely vote for it!  The web services sessions constantly opening and closing really do make looking for things more difficult.

     

    Tammy



  • 4.  Re: Hi, Is it possible to suppress certain messages in the standard logs of SDM 14.1 . If so any pointers?

    Posted Jul 22, 2016 12:32 AM

    Hello Suki,

     

    Jon is right - please log an Idea and cross-link to this thread so that we may vote on it.

     

    Our SE team have advised that they are open to the idea of raising/lowering the level of messages, such as changing a "SIGNIFICANT" message to a "TRACE" message. That way, it is still available if anyone needs it.

     

    A more significant change would be to add an option to suppress/enable a log level.

     

    HOWEVER, as a Workaround, if you are just interested in not seeing those messages, then just use a text editor that allows you to suppress those lines.

     

    Notepad++ is good. I've written about it before.

     

    Here's a link on how you can use it to suppress lines:

    notepad++ - Regex: Remove lines containing - Stack Overflow

     

    And I've given the example here of removing all "SIGNIFICANT" lines with this example:

     

    • .*SIGNIFICANT.*\r?\n

     

    Notepad++ Remove all SIGNIFICANT.png

    Just replace it with your web session or whatever else you wish to exclude.

     

    WARNING: Data will be lost if you then Save the file. Work in a Copy only to prevent against data loss.

     

    Thanks, Kyle_R.