Hi Vishnu,
If you are trying from Spectrum side.
If you configure using alarm code then irrespective of the device is in the Global Collection or not it will use the problem type, please be aware of this.
<sd-ticket>
<alarm-attribute>
<attr-id>0x11f50</attr-id> <!-- cause code -->
<value>0x1234</value> <!-- value to match -->
</alarm-attribute>
<sd-problem-type>DB_Group_Error_Type</sd-problem-type>
</sd-ticket>
Regards
Sunny