Symantec Access Management

  • 1.  APS Admin

    Posted Sep 16, 2016 09:00 AM

    Hi All,

     

    We have done all the configurations mentioned in reference doc regarding APSAdmin.

     

    After accessing APSAdmin, we are getting below message:

     

     

    Please guide



  • 2.  Re: APS Admin

    Posted Sep 16, 2016 09:09 AM

    Hi Shrawan, 

     

    Could you please check whether you followed the steps mentioned in the below links 

     

    How to configure APS (Advanced Password Services) Help Desk Interface (APSAdmin) 

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec484049.aspx

    Regards,

    Leo Joseph.



  • 3.  Re: APS Admin

    Posted Sep 16, 2016 09:15 AM

    Hi Leo,

     

    I have done configurations as per this article only.

     

    Regards,

    Shrawan



  • 4.  Re: APS Admin

    Posted Sep 16, 2016 09:32 AM

    Hi Shrawan,

     

    Can you try running APSAdmin from the Command Line

     

    Running APSAdmin from the Command Line - CA Single Sign-On - 12.52 SP1 - CA Technologies Documentation 

     

    Regards,

    Leo Joseph.



  • 5.  Re: APS Admin

    Posted Sep 16, 2016 10:54 AM

    Hi Leo,

     

    I have tried running it on command line.

     

    It's running from command line while on accessing URL it's displaying that message.

     

    Regards,

    Shrawan



  • 6.  Re: APS Admin

    Broadcom Employee
    Posted Sep 16, 2016 02:28 PM

    This will require review of configs and understanding of your setup

    What webserver type if Apache for example we need to review httpd.conf

    Does the CPW Change password work ?



  • 7.  Re: APS Admin

    Posted Sep 20, 2016 01:52 AM

    Hi Stephen,

     

    CPW is also working from command line not from Web interface.

    I have raised a case (Case#00504981) in which SmPortal.cfg and APS.cfg file i have shared.

     

    Please guide.

     

    Regards,

    Shrawan