CA SDM 14.1.03 Education Update

Discussion created by kalel01 Employee on Sep 29, 2016
Latest reply on Sep 29, 2016 by Chris_Hackett

The education courses below have been updated for CA Service Management 14.1.03 and available now:


Course CodeCourse TitleDuration Delivery Method
33SVD20740CA Service Desk Manage 14.1: Using the xFlow Analyst Interface 2001 hourWBT
33SVD20721CA Service Desk Manager 14.1: Basic Administration 200 3 daysILT/VL
33SVD2072SCA Service Desk Manager 14.1: Basic Administration 200 19.5 hoursDyanmic Lab


For a complete list of available courses, go to the Service Management Learning Path (select product from page).

To learn more about certifications for the CA Service Management Proven Professional Certification.