Hi Venkat,
We enabled debug logging into the WAM UI and also tried to access the User Directory. We noticed the following messages in the server.log and smps.log.
Please note that this is not an upgrade. We are setting up a new SiteMinder 12.51 SP1 environment and not sure why are we getting that message "Failed to decrypt persistent key".
Please advise us.
Server.log:
2014-10-08 14:24:22,541 DEBUG [ims.securityprovider] (http-0.0.0.0-8888-6) canAdminExecuteTaskOnObjectsEx: object [External-Dev] is OK.
2014-10-08 14:24:22,567 DEBUG [ims.securityprovider] (http-0.0.0.0-8888-6) canAdminExecuteTaskOnObjectsEx: object [External-Dev] is OK.
2014-10-08 14:24:22,576 DEBUG [ims.securityprovider] (http-0.0.0.0-8888-6) canAdminExecuteTaskOnObjectsEx: object [External-Dev] is OK.
2014-10-08 14:24:24,725 DEBUG [ims.tmt.TaskSessionImpl] (http-0.0.0.0-8888-1) Generating an ViewEvent for task ${bundle=com.ca.siteminder.webadmin.task.LocalStrings:key=task.displayName.SMUSERDIRECTORY.ViewUserDirectory} on subject [External-Dev] CA.SM::UserDirectory@0e-00076266-5fad-1434-9b78-91310a9b30dd
2014-10-08 14:24:25,407 DEBUG [com.ca.siteminder.webadmin.extendedattr.DirCapabilitiesExtendedAttribute] (http-0.0.0.0-8888-1) Error getting capabilities, skipping 'External-Dev' due to 'No session'
2014-10-08 14:26:37,017 DEBUG [ims.securityprovider] (http-0.0.0.0-8888-1) canAdminExecuteTaskOnObjectsEx: object [External-Dev] is OK.
2014-10-08 14:26:37,026 DEBUG [ims.securityprovider] (http-0.0.0.0-8888-1) canAdminExecuteTaskOnObjectsEx: object [External-Dev] is OK.
2014-10-08 14:26:37,041 DEBUG [ims.securityprovider] (http-0.0.0.0-8888-1) canAdminExecuteTaskOnObjectsEx: object [External-Dev] is OK.
2014-10-08 14:26:39,134 DEBUG [ims.tmt.TaskSessionImpl] (http-0.0.0.0-8888-1) Generating an ViewEvent for task ${bundle=com.ca.siteminder.webadmin.task.LocalStrings:key=task.displayName.SMUSERDIRECTORY.ViewUserDirectory} on subject [External-Dev] CA.SM::UserDirectory@0e-00076266-5fad-1434-9b78-91310a9b30dd
2014-10-08 14:26:39,264 DEBUG [com.ca.siteminder.webadmin.extendedattr.DirCapabilitiesExtendedAttribute] (http-0.0.0.0-8888-1) Error getting capabilities, skipping 'External-Dev' due to 'No session'
SMPS.log:
[2497/3984042864][Wed Oct 08 2014 14:14:39][SmObjKeyManagement.cpp:459][ERROR][sm-Server-03080] Failed to decrypt persistent key
[2497/4026002288][Wed Oct 08 2014 14:24:25][SmObjKeyManagement.cpp:459][ERROR][sm-Server-03080] Failed to decrypt persistent key
[2497/3973553008][Wed Oct 08 2014 14:34:10][CServer.cpp:1726][INFO][sm-Server-01760] Closing Idle connection for session # 23
[2497/3973553008][Wed Oct 08 2014 14:39:10][CServer.cpp:1726][INFO][sm-Server-01760] Closing Idle connection for session # 24
[2497/3973553008][Wed Oct 08 2014 14:39:10][CServer.cpp:1726][INFO][sm-Server-01760] Closing Idle connection for session # 22
[2497/4015512432][Wed Oct 08 2014 15:09:46][SmObjKeyManagement.cpp:459][ERROR][sm-Server-03080] Failed to decrypt persistent key
Thanks,
Soma