This could be the RTTM In Progress issue, since I did notice that message during all my attempts to resolve the issue. I wasn't aware this was a known issue. This is for me something I'm experiencing after a recent server patching cycle.
I have a question on your suggested fix Hal. You write restart all the EM's in this order, MOM then Collectors. I was instructed to always start them in the reverse order? Is this order only for fixing the issue or should I be using it for any and all recycling of the APM?
I will try your recommendation and update.
Thank you,
Kellie