Hello community, i need some help to hide or show 2 fields on employee interface, depending on request area selection.
Only display when the request area like to the following picture:
some idea or code to share?
The 'out-of-the-box' solution to this requirement is to configure the additional fields as 'Properties' to the Request Area. Use a Validation Rule to build your dropdown list of products. See Request/Incident/Problem Areas - CA Service Management - 14.1 - CA Technologies Documentation.
Thanks, James, but for business requirements of the client, i can't use properties.
In that case, you may find this thread useful:
Conditionally display of field
Retrieving data ...