AnsweredAssumed Answered

CA PPM Menu loading very slowly in the first login of the day

Question asked by Georgy N Joseph on Mar 23, 2017
Latest reply on Aug 3, 2017 by Surekha

Hi Friends,


I noticed this behavior in one of the lower development single-server environments of CA PPM. After a user logs in, it takes much time for the "Administration" menu to appear at the top between HOME and Favorites. Same is the case with any dropping menu sections under HOME or Favorites.


This happens mostly in the first login of the day and the delay is not so much in the subsequent logins. This literally means I have to wait for one or two minutes in my first login to go to ANY menu item either at HOME side or Administration side.


This issue happens in whichever web browser I try. We are on CA PPM 14.2 with Oracle 11G in this particular environment. What can be the possible cause for this huge delay? How to troubleshoot this one? Any ideas?