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Is there any kind of "best practices" white paper on defining and managing resource Skills? 

Question asked by Jeff.Moran on May 11, 2017
Latest reply on May 11, 2017 by Jeff.Moran

They're easy enough to create in the system, but we need help with developing a useful, consistent and maintainable business process to define, assign and update skills.

- How best to categorize

- How granular to make them

- Who adds, removes, updates skills for each resource