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Tech Tip : CA Single Sign-On : SPS Agent Returns Error : AcceptSecurityContext returned : 0x80090311

  • 1.  Tech Tip : CA Single Sign-On : SPS Agent Returns Error : AcceptSecurityContext returned : 0x80090311

    Broadcom Employee
    Posted May 19, 2017 10:12 AM

    Issue:

     

      I'm implementing a configuration for Windows Authentication on SPS, and this
      one doesn't work and the SPS Agent reports :

     

      [SmNtc::getCredentials][Request for SSPI NTLM with Safari browser Authentication]
      [CSmSSPIServer::getCredentialsNTLMAuth][ SMNTLMCOOKIE TYPE 3 ]
      [CSmSSPIServer::processNTLMRequest][AcceptSecurityContext returned : 0x80090311]
      [CSmSSPIServer::getCredentialsNTLMAuth][processNTLMRequest Type 3 failed with -2146893039.
       Re-requesting for authentication]

     

    Environment:

     

    SPS 12.52SP1;

     

    Cause:

     

    The SPS Agent reports this error as it cannot get the NTLM token from the browser.

     

    Resolution:

     

      Configure the Browser for automatically logon with current username and password
      to solve the issue

     

    KB : TEC1474226



  • 2.  Re: Tech Tip : CA Single Sign-On : SPS Agent Returns Error : AcceptSecurityContext returned : 0x80090311