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  • 1.  Creating a CI using webservice method

    Posted Aug 27, 2014 11:11 AM

    Hi,

     

    How to create a CI  with family information using ServiceDesk web service method.

    I have successfully created CI with required information like name,class,family etc..


    How can i create CI with extension family attributes with web services?

     

    Thanks,

    Venkat



  • 2.  Re: Creating a CI using webservice method
    Best Answer

    Posted Aug 27, 2014 12:14 PM

    Hi Venkat.

    This is a two step process. First you create the new CI with the createAsset method without passing any extension attribute information. As a result you will get an ExtensionHandle. This is the object handle of the related extension record. Then you can use the updateObject method to update the extension record.

    Kind regards

    ............Michael



  • 3.  Re: Creating a CI using webservice method