Service Operations Insight

  • Private Community

  • 1.  Compatibility between CA SOI 4.0 SP2 and Jasper 6.3

    Posted Jun 14, 2017 03:01 PM
    57/5000
    Is there compatibility between CA SOI 4.0 SP2 and Jasper 6.3?


  • 2.  Re: Compatibility between CA SOI 4.0 SP2 and Jasper 6.3

    Broadcom Employee
    Posted Jun 22, 2017 11:24 AM

    Hi Rodrigo,

    A patch will be released soon to support Jasper 6.3. This'll be a post 4.0 SP2 patch and we will let everybody know when it is released.

    Thanks

    Shaheen



  • 3.  Re: Compatibility between CA SOI 4.0 SP2 and Jasper 6.3

    Posted Jul 26, 2017 11:34 AM

    Hi Shaheen,

    Do you know if patch to support Jasper 6.3 was released? if yes,where can i download it?

    Regards



  • 4.  Re: Compatibility between CA SOI 4.0 SP2 and Jasper 6.3

    Broadcom Employee
    Posted Jul 26, 2017 04:44 PM

    Hi Luis,

    I can see the jasper 6.3 internally but I don't know why this was not published for client to download. I have sent a email to our product management team, hopefully I'll have good news to share with you tomorrow. In the mean time you can look in to the wiki document here

    https://docops.ca.com/ca-business-intelligence/6-3-0/en/release-information 

    Thanks

    Shaheen



  • 5.  Re: Compatibility between CA SOI 4.0 SP2 and Jasper 6.3

    Posted Jul 27, 2017 10:15 AM

    Hi,

     

    This monday, this kit  RO97190 has been published.

    Isn't what you are waiting ?

     

    Regards,

    Pascal



  • 6.  Re: Compatibility between CA SOI 4.0 SP2 and Jasper 6.3
    Best Answer

    Broadcom Employee
    Posted Jul 27, 2017 05:22 PM

    Hi Luis,

    The Jasper 6.3 can be downloaded from product download center, it is in the same place where you download the SOI image from, here is the link

    https://support.ca.com/irj/portal/ProdCDNResults

    Thanks



  • 7.  Re: Compatibility between CA SOI 4.0 SP2 and Jasper 6.3

    Posted Jul 28, 2017 07:46 AM

    Hi Shaheen,

     

    I got it. Thanks

     

    Regards!