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KD Image Attachment purge error : Unable to archive/purge attmnt:(integer)401968 - referenced by other record(s)

Question asked by GuanHua1378 on Jun 23, 2017
Latest reply on Jun 27, 2017 by GuanHua1378

I am trying to use the Archive and Purge Rules to delete the knowledge Document Images located in the Image Repositories.

I ran the KD Image attachment rules multiple and keeps getting the same errors.

It keeps giving the above errors even after deleting all the attachment in the Image Repositories and Knowledge Documents.

After emptying Images Repositories, I run KD Image Attachment Archive and Purge Rule.


Using the stdlog I track to the mdb database table and found a exact entries of ids similar to the stdlog.



I would like to check that if deleting these database entries will be OK and solve the errors since I check no tables is depending on mdb_kd_attmnt..




I would like to check does these archive and purge rules help delete the Image Repositories files or do I need delete the Image manually.