CA Client Automation

Hi.

      There are 2 ways to install the first ITCM agent by Deploy the second by DeployWrapper. I would like to know if there is an installer file "Setup" to install the agent;

Thanks =.

You can install the Agent using the following methods:

•   Deploy from Deploy wizard

•   Also has command line equivalent ‘dmsweep’

•   ‘Deploywrapper’ using the packages extracted from the deploy wizard’s library or the SD Library

•   Individual Agent MSI’s – each Agent Plug-in has an MSI which can be used to install the Plug-In individually. The first Plug-In installed will also install the framework, however there are a couple of dependencies which must be installed first when using this method (see implementation guide ‘Prerequisites for installing MSI Packages’):

•   CAPKI – must be installed using ‘setup install caller=CADSMCAPKI’ from the WindowsProductFiles_x86\CAPKI directory on the installation media

•   Secure Socket Adapter – must be installed using msiexec.exe /i"D:\WindowsProductFiles_x86\SSA\CASockAdapterSetupWin32NoEtpki.msi" /l*v "C:\DOCUME_1\ADMINI1\LOCALS~1\Temp\DSMSetupSSA.log" /qb-! From the WindowsProductFiles_x86\SSA directory on the installation media

•   Using the setup.exe from the root of the installation media. In this case you would run through the setup wizard in the same way you do for a Domain Manager, but select only Agent components

Deploywrapper is the recommended method in most cases as it is the simplest way to install all the pre-reqs and plug-ins. The one problem with deploywrapper is its inability to specify package-specific parameters for the individual plug-ins. For instance, to deploy the SD Agent without the catalog GUI, or the RC Agent without the RC Viewer. Some customers with one of these requirements will go to the MSI install option. My suggestion would be to use deploywrapper to install the plug-ins for which you do not need package specific parameters, then use the MSI to do the plug-in(s) for which you do need the parameters. In this way you get the pre-reqs installed for you by deploywrapper.

Steve McCormick, ITIL

CA Technologies

Principal Services Consultant

Stephen.McCormick@ca.com

<mailto:Stephen.McCormick@ca.com>

Here is a techdoc for installing with MSI :

How to install the Agents using MSIEXEC commands? 

You can always install an agent interactively by running setup.exe from the DVD for Windows and following the prompts.