So We have a variety of methods as we have multiple instances.
I'd like to standardise on a common approach, but I'm not sure of the best approach. I quite like our menu option which allows different displays for Admins than Users and also has a messages section which can be updated with pertinent information.
There is a hyperlink to "our community" site which is an internal intranet based location built on Sharepoint 2013 which has documentation links, best practice guides, support model / how to raise an incident / contact us, a comprehensive piece of information regarding versions of software and the latest on todays buzzword "DevOps".
The option to call Endevor directly from the primary ISPF menu leads to "our" menu. Beyond that (similar to Mathew) we have options. What I don't see the point of having is the Environment Menu Panel (C1SM1100 it would be nice to bypass this and then just use what you type in as sticky) ie a lot of people may use the starting / ending environment. I realise this is our shop specific, we have a display within ISPF that graphically shows the Environment map (which seems nicer). I would like to have an option within ENDEVOR to bypass this (Environment Selection List) panel as it would save time and adds little value.
Regarding documentation links they are already on the changes (C/Z) Panels but our mainframe emulator needs local configuration to use the hotspot feature.
I don't actually want any external links to CA as we have a large number of users and would potentially drown CA with requests if thousands of users start attempting to create tech support accounts.
If you do consider adding links I would ask that they are customisable (the actual links) and have a switch off capability as we are happy with our own approach. Our internal one-stop website has all the links we need. It even looks like my portal idea is under review now
As I am now looking to move from CARMA to the CA Eclipse interface, I would be interested to know how you are thinking of integrating links into the web interface aspect also.