CA Service Management

Hi,

By using API call I am getting past data which are coming like FCFS.

But I need latest created ticket(Last created first),

for this I need rest url.

Can u please help me on this.

http://myserver:8050/caisd-rest/in

Hi.

Take a look into my comment on

https://communities.ca.com/thread/241784545-hi-i-am-using-rest-api-call-to-get-the-tickets-in-this-case-i-am-getting-old-tickets-but-i-want-latest-updated-tickets-using-the-rest-api-call-can-u-help-me-on-this

Regards

.........Michael

Hi Nagarjuna,  can you elaborate/clarify a bit more about what you are trying to do here?  What specifically is the use case for this need?  We may have several options to help you get the data you want, but I am not sure exactly what you are looking to gather here.

Thanks,

Jon I.

Hi Jon,

I want to retrieve the latest created tickets which are in open state from the uri below using rest API call.

http://myserver:8050/caisd-rest/in

I want to use the lastest tickets for automation purpose

Thanks,

Nagarjuna.

I see that you have already posted this similar inquiry on another thread, and that some folks have already responded.

Jon