Hello, i was wondering if there is a document or repository of some additional conditional macros for Notification Rules in Service Desk Manager. I don't know if the community has a set place for sharing these but i would love to get more than the OOTB. I really don't have the time to research creating more from scratch..
I am looking for
a Macro that will trigger a message notification when a callback time is 1 or 2 hours away.
a Transfer Macro that triggers a message notification\Rule when the assignee field is modified
a Transfer Macro that triggers a message notification\Rule when the group field is modified