Clarity

Hi,

We have upgraded to CA PPM 14.4 Patch05 and Jaspersoft 6.2 Patch05 - while opening Advanced Reporting --> Repository, it will  switch to recent viewed other application..

Environment:
CA PPM 14.4 Patch05
IE Version : 11.0.9600
Steps to reproduce:
1. Open Notepad
2. Open Internet Explorer
3. Open Clarity Application
4. Navigate to Advanced Reporting-->Repository

Expected: Reports Tree should be shown
Actual: Notepad will be shown first, IE goes to Background

Thanks
Giri

Hi Giri,

We have a bug CLRT-81029 In IE11, Jaspersoft 6.2.1 randomly minimizes when you click on Advanced Reporting or general repository navigation links

Regards

Suman Pramanik 

Thanks Suman for the response.

Could you please let me know when can we expect fix for this.

Regards

Giri

Hi Giri,

This is targeted to be in next patch of 15.1, however for your version please work with Support to see if we can get this fixed in 14.4 

Regards

Suman Pramanik 

Hi Suman,

There is a new patch available for Jaspersoft 6.2 Patch 5.2.1.2 - After installing this patch the issue is fixed.

Thanks

Giri

Hi Giri,

I overlooked the status, yes it was fixed in the latest Jaspersoft patch

Regards
Suman Pramanik 

Hello Suman,

we are facing this issue with following version of Jaspersoft: 6.2.1_5.2.1.54

From the number is seems that we have higher version, am I right? Or do we need to apply another patch?

Thank you and regards,

Martin

Hi Martin,

You can login to Jaspersoft console using the URL http://Servername:8080/reportservice/version.htm  and below is the latest Jaspersoft version we have 

JaaS Release Version = 2.2.1 
JaaS Build Number = 54 
JasperSoft Version = JasperReport Server 6.2.1 Enterprise (20160322_0602) 
CA PPM Jaspersoft Release Version = 5.2.1 
CA PPM Jaspersoft Build Number = 54 
CA PPM Jaspersoft Release Patch Version = 5.2.1.4 
CA PPM Jaspersoft Patch Build Number = 33

Regards

Suman Pramanik 

Hello Suman,

thank you. We applied the patch:

JaaS Release Version = 2.2.1
JaaS Build Number = 54
JasperSoft Version = JasperReport Server 6.2.1 Enterprise (20160322_0602)
CA PPM Jaspersoft Release Version = 5.2.1
CA PPM Jaspersoft Build Number = 54
CA PPM Jaspersoft Release Patch Version = 5.2.1.4
CA PPM Jaspersoft Patch Build Number = 33

but the problem is still the same. The patch we applied is from file DVD500000000000371.

Could you please give me some advice?

Thank you,

Martin

Hi Martin, 

I am sorry to hear that, we haven't seen this is after the patch, we might have to look at the IE settings particular to this user machine.

Regards

Suman Pramanik 

Hello Suman,

I tried to restore default setting of my IE and it now works as expected, have you got any idea which setting can cause this behavior?

Thank you and Regards,

Martin

Once the patch is installed, you need to clear out the cache as we made changes to some cookies and I did write a blog on the same 

Jaspersoft Server Cumulative Patch 6.2.1_5.2.1.4 Installation Information 

Regards

Suman Pramanik