GA for CA ITAM - Software Asset Manager 4.2.3 capabilities

Discussion created by lynka01 Employee on Oct 24, 2017
Latest reply on Oct 24, 2017 by Chris_Hackett


CA Software Asset Manager 4.2.3

October 24, 2017


CA IT Asset Manager (CA ITAM) - Software Asset Manager (SAM) Customers


The CA IT Asset Manager Product Team


General Availability Announcement for CA ITAM - Software Asset Manager 4.2.3 capabilities


On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA ITAM - Software Asset Manager 4.2.3 capabilities are now available.


New Features for CA ITAM - Software Asset Manager 4.2.3 include:


·       Simplified Downgrade Rights Handling: A new user interface makes managing downgrade rights much easier.


·       Scheduled Reports: It is now possible to schedule and send or save exports of table views via e-mail.


·       Table View Performance: Response times of table views have been optimized resulting in an improved user experience.


·       New Connectors: The following new standard connectors are available:


Amazon Web Services AWS: This connector allows the import of AWS devices, instances, images, and tags into the application. 


License Control for Salesforce: This connector allows the import of Salesforce users, accounts, and license usages from a License Control for Salesforce instance.


Active Directory: This connector has been enhanced to also allow the import of group memberships for users and devices for use in the product recognition.


iQuate iQSonar Version 4.0: This connector allows the import of devices, device topologies, software raw data, and Oracle usage data into the application. The performance of the existing connector for iQSonar 3.5 has been optimized.


Microsoft SCCM 2016: This connector allows the import of devices, device relations (based on Microsoft virtualization technology), and software raw data into the application.


You can get these new capabilities by downloading CA ITAM - Software Asset Manager 4.2.3 from CA Support Online. If you have any questions or require assistance contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.


Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit   To connect, learn and share with other customers, join and participate in our CA Service Management Community at


To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: Thank you again for your business.


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