Clarity

  • 1.  Monitoring Clarity Application

    Posted May 20, 2015 10:12 AM

    Hello,

     

           We are trying to evaluate different monitoring tools, and 1 of the tool is AppDynamics.

     

           We are able to configure all the setup, except EUM - End user monitoring which requires AppDynamics JS file to be uploaded in Clarity home folder and then the same script needs to be called from Clarity main JS file. Name of the script is adrum.js

     

           Eg:<script>window['adrum-start-time'] = new Date().getTime();</script><script src="/adrum.js"></script>

     

           This is will help to simulate end user movement and this script will capture and show the data.

           We uploaded this file under "/clarityhomr/webroot/ui/uif/js", but we are not aware how to call this adrum.js file, or how to trigger the same.

           If anyone has some inputs on the same, or anything related to how to invoke a custom js file...that would be helpful.

     

    Regards,

    Dhruvin



  • 2.  Re: Monitoring Clarity Application

    Posted Jun 03, 2015 04:19 PM

    Anyone have any feedback for Dhruvin?

     

    Thanks

     

    Monitoring Clarity Application

     

    Hello,

     

           We are trying to evaluate different monitoring tools, and 1 of the tool is AppDynamics.

     

           We are able to configure all the setup, except EUM - End user monitoring which requires AppDynamics JS file to be uploaded in Clarity home folder and then the same script needs to be called from Clarity main JS file. Name of the script is adrum.js

     

           Eg:<script>window['adrum-start-time'] = new Date().getTime();</script><script src="/adrum.js"></script>

     

           This is will help to simulate end user movement and this script will capture and show the data.

           We uploaded this file under "/clarityhomr/webroot/ui/uif/js", but we are not aware how to call this adrum.js file, or how to trigger the same.

           If anyone has some inputs on the same, or anything related to how to invoke a custom js file...that would be helpful.

     

    Regards,

    Dhruvin



  • 3.  Re: Monitoring Clarity Application

    Posted Mar 18, 2016 10:25 AM

    Hi Dhruvin. Did you successfully setup End User Monitoring for CA PPM with AppDynamics? Did your organization make a decision from your evaluation? We are evaluating AppDynamics as well - any insight you have would be greatly appreciated.

     

    Thanks!

    Rob



  • 4.  Re: Monitoring Clarity Application

    Posted Mar 21, 2016 09:28 AM

    Hi Rob,

     

        We evaluated few tools for monitoring like CA APM (erstwhile Wily), AppDynamics and Dynatrace, and our objective was not only monitoring for Clarity but for also other applications.

        We did some trial for EUM to run by making some changes based on inputs from Sangeet as below, but it didn't worked out.

     

    "If you want to call it for every page load then possibly you can add entire content of adrum.js at the end of ClarityHome/webroot/ui/ext/ext.min.js and then add following as last line.

    window['adrum-start-time'] = new Date().getTime();

    But adrum.js may conflict/interfer with existing Clarity javascript code. You can still test it out.. "

     

       Finally after out internal evaluation our feedback was as follow:-

    "Appdynamics provides a lot of information but not necessary structured and ready for analytics.

    Compuware Dynatrace is more user friendly and provide a lot of capabilities in term of help for analysis, diagnosis and discovery very easily. The analysis of the data provided “OOTB” by Dynatrace is also more relevant and clever.

      If we add the fact that a real end to end analysis is possible with Dynatrace, this tool is the preferred one.

    Limitation for AppDynamics in terms of configuration or EUEM (End User Experience Monitoring) and it requires multiple agents to monitor each of the services. So basically when we have

    multiple app services each agent can be heavy on the overall performance and cost perspective"

     

    Our current status is setting up Dynatrace as monitoring in production in addition to Sitescope and BSM which will be eventually phased out after Dynatrace is stabilized.

     

    Best Regards,

    Dhruvin



  • 5.  Re: Monitoring Clarity Application

    Posted Mar 21, 2016 11:25 AM

    Awesome. Thanks Dhruvin!



  • 6.  Re: Monitoring Clarity Application

    Posted Oct 26, 2017 10:33 AM

    So did anyone else finally get EUM working for PPM? I tried the above mentioned method but still can't get it to work.



  • 7.  Re: Monitoring Clarity Application

    Posted Oct 26, 2017 10:58 AM

    Hi Kevin. Here's what I captured with the AppD pre-sales engineer to save the next person all the work we did. I believe they put this in their salesforce. I'm not a pre-sales engineer but a smart organization would create an entry for every app and start collecting the tribal knowledge as we do here. Reach out to your App D rep and see if someone can datamine for you. I'll give you a call here in a few.

    AppDynamics 



  • 8.  Re: Monitoring Clarity Application

    Posted Oct 26, 2017 11:32 AM

    Thanks Robert. I am reaching out to our AppD rep now to see what we can come up with. I will provide an update here if we resolve the issue.