CA Service Management

  • 1.  Analyst usage report

    Posted Feb 01, 2018 09:54 AM

    It is possible to create a report with detailed analyst usage?

    I have an multi tenant environement and want to control access from analysts (licenced access) per tenant.



  • 2.  Re: Analyst usage report

    Posted Feb 01, 2018 10:20 AM

    Hi Paulo,

    When you say "usage" what specifically are you looking to see or visualize?

    Jon I.



  • 3.  Re: Analyst usage report

    Posted Feb 01, 2018 10:27 AM

    Jon

     

    As I said, I have a multi tenant environment and wants to control my licence usage per tenant.

    I need something like that.

    In the period x I have the following usage:

    Tenant A - max 5 simultaneous access

    Tenant B - max 2 simultaneous access, and so on



  • 4.  Re: Analyst usage report

    Posted Feb 01, 2018 10:33 AM

    Hello Paulo ,

     

    You could get this information from session log because you have a login_time and logout_time, you could use this to check simultaneous access for tenant, but maybe you should use KPIs.

     

    Regards,



  • 5.  Re: Analyst usage report

    Broadcom Employee
    Posted Feb 01, 2018 10:34 AM

    Paulo, the upcoming 17.1 has a built-in feature for exactly what you wanted here...tenant license management. And 17.1 should be out VERY soon so please wait a little time and you will have it. Thanks _Chi



  • 6.  Re: Analyst usage report

    Posted Feb 01, 2018 10:27 AM

    Hello Paulo,

     

    do you have active this KPIs webConcurrentLicenseCt and webConcurrentTotalLicenseCt?

     

    You could use session_log object to build a report with information about all session in USD where you could get the tenant and all information that you need in your report.

     

    Regards,

    Yonatan Sosa



  • 7.  Re: Analyst usage report

    Posted Feb 01, 2018 10:35 AM

    I don´t know how KPIs.

    Where I can check and if not enabled how can I enable it?



  • 8.  Re: Analyst usage report

    Broadcom Employee
    Posted Feb 01, 2018 10:56 AM

    Paulo.........

     

    Here is a link to documentation regarding KPIs

     

    Key Performance Indicators - CA Service Management - 14.1 - CA Technologies Documentation 



  • 9.  Re: Analyst usage report

    Posted Feb 07, 2018 06:40 AM

    A little birdie told me this feature to be able to calculate license usage per tenant has been added to r17.1. You might want to be part of the upcoming CA Service Management webinars scheduled for this month where some of the r17.1 features and roadmap will be shown\discussed. See linkbelow:

     

    Get Ready for 17.1

     

    ===

    Kind Regards,

    Brian