CA Service Management

Hi Team,
in the xFlow Analyst Interface I want to select a CI shown in the Environment list of the user to add it directly as configuration item to the Incident. Is this possible? How can I manage this?
Regards   Baerbel

Hi Bärbel.

Great to see you online again !.

I'm not aware that this is possible through xFlow. How about creating an idea for this useful functionality?

Best regards

...........Michael

Hallo Michael,

thank you for your answer, first I will test it in my VMWare before modifying the customer system.

I will inform you.

Regards   Baerbel

Mit freundlichen Grüßen / Best Regards

   Bärbel Veit

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Von: Michael_Mueller 

Gesendet: Donnerstag, 8. Februar 2018 13:33

An: Baerbel Veit <baerbel.veit@maxxys.de>

Betreff: Re:  - Re: xFlow add CI to Incident

<https://communities.ca.com/?et=watches.email.thread> CA Communities

Re: xFlow add CI to Incident

reply from Michael Mueller <https://communities.ca.com/people/Michael_Mueller?et=watches.email.thread>  in CA Service Management - View the full discussion <https://communities.ca.com/message/242041763-re-xflow-add-ci-to-incident?commentID=242041763&et=watches.email.thread#comment-242041763>

Hi Michael,
I created the idea

"xFlow create incident, select CI directly from user's environment list"
You can  follow up the status.

Regards Baerbel

Thank you Baerbel,  posting the correct link for the idea here and closing this thread out accordingly.

xFlow create incident, select CI directly from user's environment list 

_R