Service Operations Insight

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  • 1.  Is SOI  4.2 compatible with SDM 17.0

    Posted Feb 07, 2018 07:51 AM

    Our service desk manager has been upgraded to version 17.0 and we need to know what Catalyst Connector version is compatible with this Service Desk Manager version?



  • 2.  Re: Is SOI  4.2 compatible with SDM 17.0

    Broadcom Employee
    Posted Feb 07, 2018 05:30 PM

    Hi,

    Please see this post for the answer.


    https://communities.ca.com/thread/241786261-is-soi-compatible-with-servicemanagement-17x

     

    Thanks

    Shaheen



  • 3.  Re: Is SOI  4.2 compatible with SDM 17.0

    Broadcom Employee
    Posted Feb 14, 2018 08:51 AM

    Hello Euphoria,

     

    As we worked on a support case for installing SDM | CMDB Connector on SDM 17.0 and the connector installed and working as expected.

     

    Thanks

    Brahma