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Where should I report access problems to CA pages

Legacy User

Legacy UserFeb 11, 2018 05:18 AM

  • 1.  Where should I report access problems to CA pages

    Posted Feb 10, 2018 03:59 AM

    My access to some CA pages is blocked by Firefox because of security issues

    In this case it was

    https://cainc.to/scmf/OrMCe04Lcp0lODlLAzlG0WsL3k56C2C7wxHMwQcNOwuf_ow9Z6I7CwxebH1Il3gBPB0vfotdiGcAQsOCtM7UuwtpM0X3jgvdPD… 

    Initiated from

    Sounds interesting and I should like to have access to the subscription page and blog.

    How should I proceed?



  • 2.  Re: Where should I report access problems to CA pages

    Posted Feb 11, 2018 05:18 AM

    did you tried with Chrome or IE (not edge)?



  • 3.  Re: Where should I report access problems to CA pages

    Posted Feb 11, 2018 07:25 AM

    Hi,

     

    Open the link in Chrome browser and click on advanced, then click on the link which is below page. I am able to open it.

     

    Best Regards,

    Venkat Yedida



  • 4.  Re: Where should I report access problems to CA pages

    Posted Feb 12, 2018 12:28 PM

    Thank you for your replies.

    I am not looking for a work around or hack for this which I consider a security issue, but how to help to get it fixed,

    In my case the simplest work around were to use an outdated version of FF which does not alert for such issues.

    It is very simple with a portable version.

    My understanding is that Chrome will start alerting as well in a future version.



  • 5.  Re: Where should I report access problems to CA pages

    Posted Feb 13, 2018 08:57 AM

    Dear Martti,

     

    I will raise a case on your behalf and contact you from there to get further information in order to get you the right assistance.

     

    Thanks,

    Elke



  • 6.  Re: Where should I report access problems to CA pages

    Posted Feb 14, 2018 07:44 AM

    Thank you for your response. It is not my access but a security issue with a CA site.

    Opera error

    As you can see just clicking Approve I could forget security and proceed.

    Chrome

    Am I really the only one who is concerned about security and getting this?

    Have you even tried?



  • 7.  Re: Where should I report access problems to CA pages

    Posted Feb 15, 2018 01:12 PM

    Hi Martii,

     

    I will reach out to our Development Team.

     

    Thanks,

    Elke



  • 8.  Re: Where should I report access problems to CA pages

    Posted Feb 15, 2018 03:27 PM

    Thanks.

     

    Is the webmaster of that site getting a valid certificate an option?



  • 9.  Re: Where should I report access problems to CA pages

    Posted Feb 20, 2018 11:12 AM

    Hi Marrti,

     

    Could you please send me the exact URL where the CA PPM post below was located.

     

     

    Thanks,

    Elke



  • 10.  Re: Where should I report access problems to CA pages

    Posted Feb 20, 2018 01:21 PM

    That was on my Twitter feed. I do not know how to get the URL of a single tweet.

    Today I got the same error from a LinkedIn post

    It is the second link and also the link from the image.

    The first link is OK.

    Chris Hackett

    Chris Hackett CA User Community Manager 4d

    What GDPR Means to You, and Other Important Questions. Check out Becky Arenson’s blog and then the CA http://gag.gl/InZDYv Live Chat to learn more about how to avoid getting the left hook from GDPR! http://gag.gl/eH6WFf

    What GDPR Means to You, and Other Important Questions - DevOps.com

    What GDPR Means to You, and Other Important Questions - DevOps.com



  • 11.  Re: Where should I report access problems to CA pages

    Posted Feb 20, 2018 01:21 PM

    I get the same error from the above post as well.



  • 12.  Re: Where should I report access problems to CA pages

    Posted Feb 20, 2018 01:30 PM

    Hi Martti and Elke,

     

    I believe this is due to our use of GaggleAmp to broadcast social links.  It does not use https with it's URL shortener and Firefox and Chrome will warn you if you are clicking on a non https link from a https source since it is going from a secure site to a potentially unsafe site.  

     

    I will reach out to the team that manages that tool to see if they can use https.

     

    Thanks,

    Sam



  • 13.  Re: Where should I report access problems to CA pages

    Posted Apr 26, 2018 04:09 PM

    Any progress on this security issue when can we expect that to be fixed

     

    About SSL and TLS certificates, and their properties – Kaspersky Lab official blog 



  • 14.  Re: Where should I report access problems to CA pages

    Posted Apr 27, 2018 04:01 AM

    Gotten aware of this due to a cross-posting in the Automic/CA forums, and being a curious person:

     

    My guess after some short digging, someone has used the https://www.po.st URL shortener service. They offer vanity URLs for their shortener service, cainc.to probably being one of them. That server seems to try to dish out the certificate that's only valid for po.st and it's wildcard sibling, also for requests for cainc.to.

     

    This is, however, an educated guest, since some of the whois records for some of the domains and IPs are not as clear as mandated.

     

    If I were CA, I'd investigate whether I have a business relationship with po.st (the fact that someone presumably paid for the vanity URL cainc.to seems to suggest this), and then I'd go to them and have them fix their SSL setup, because delivering SSL certificates for the wrong domain makes an awful impression.

     

    Just my $0.02