Service Operations Insight

  • 1.  APM Connector not installing on Windows 2012

    Posted Feb 14, 2018 02:49 AM

    Trying to install APM connector 3.5.0.5 on Windows 2012 OS.

    Getting error: The installer cannot run with your configuration. This product requires Windows 2003 or newer to install.

    Please advise.

    Luke



  • 2.  Re: APM Connector not installing on Windows 2012
    Best Answer

    Posted Feb 15, 2018 12:39 AM

    Install, Uninstall, Upgrade the CA APM Connector - CA Service Operations Insight Connectors - CA Technologies Documentat… 

    For system with Windows 2016, right-click Connector_APM.exe, click Properties, click the Compatibility tab, click Run this program in compatibility mode for check box, select Windows 7 in the drop-down, and click OK



  • 3.  Re: APM Connector not installing on Windows 2012

    Broadcom Employee
    Posted Feb 15, 2018 05:28 PM

    Hi Luke,

    It looks like you found the answer in the APM connector document, did it worked?

    Thanks

    Shaheen



  • 4.  Re: APM Connector not installing on Windows 2012

    Posted Feb 16, 2018 04:46 AM

    Hi Shaheed,

    Yes, it worked.

    Thanks,

    Luke