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NFA 9.3.7 Download Update

  • 1.  NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 09, 2017 02:13 PM

    CA always works diligently to deliver quality software to our customers. During a given instance of our testing, we found an issue with the recently released NFA 9.3.7, so it has been temporarily disabled for download until the issue is fixed. The issue has been given our  highest priority and we want to assure you of our best efforts to resolve the issue in a timely fashion. Until CA informs you of our resolution of the issue,  we request that you defer your plans to upgrade to NFA 9.3.7. We are sorry for any inconvenience this may have caused you.

     

    If you have already upgraded and are having any issues please contact support and we will gladly work to assist you.

     

    We will keep you updated here with all updates.

     

    Update:

    The tentative date for this release is Nov 2017. Appreciate your continued support and apologize for any inconvenience.

    For any further clarifications or questions, please do not hesitate to discuss with our support team



  • 2.  Re: NFA 9.3.7 Download Update

    Posted Aug 16, 2017 10:57 AM

    Within the new support center, it appears that only 9.3.0 is available for download.



  • 3.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 16, 2017 11:04 AM

    I see what you mean, the first screen on the download page only shows NFA 9.3, but if you click that and go to the next page, it will allow you to select Realease, 9.1, 9.2, or 9.3, and for 9.3 it allows you to select up to SP6 which would be 9.3.6.



  • 4.  Re: NFA 9.3.7 Download Update

    Posted Aug 16, 2017 12:01 PM

    Thanks Chris. Side note, creating a download bundle by adding products to the cart took over 12 hours. Any word on the 9.3.7 re-release?



  • 5.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 16, 2017 12:05 PM

    9.3.7 is still being worked on, I don't have an ETA on when it will be re-released but an announcement will be posted here.

     

    If there are any issues with the new support site you can report them to customer care at 800-CALL-CAI



  • 6.  Re: NFA 9.3.7 Download Update

    Posted Aug 25, 2017 06:15 AM

    I see now a download for 937. Files seem to be the same as the ones that were available before. They share the same MD5 signature. Has the issue been fixed? 



  • 7.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 25, 2017 09:20 AM

    This may be in error, we have NOT officially re-released NFA 9.3.7.



  • 8.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 25, 2017 09:23 AM

    I am not seeing this when I search for Network flow analysis, where exactly are you seeing 9.3.7 posted and what was the exact search term you used to find it?



  • 9.  Re: NFA 9.3.7 Download Update

    Posted Aug 25, 2017 09:49 AM
      |   view attached

    I'm selectin downloads, network flow analysis. In the product download section I'm choosing the first option. (CA Network Flow Analysis for UIM MULTI-PLATFORM). Maybe you should get it out.



  • 10.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 25, 2017 10:07 AM

    Thanks for sharing, I will notify the appropriate teams to get it removed as soon as possible.



  • 11.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 25, 2017 10:40 AM

    It should be taken down shortly, thank you for bringing this up.



  • 12.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Aug 16, 2017 02:53 PM

    Try changing the download method to FTP or HTTP via browser.  



  • 13.  Re: NFA 9.3.7 Download Update

    Posted Aug 28, 2017 02:02 AM

    Anything new? There are nearly 2 weeks gone since the first release of the new version. At this time I cant find any download regarding NFA anymore.

     



  • 14.  Re: NFA 9.3.7 Download Update

    Posted Aug 30, 2017 11:50 AM

    Hello Patrick, no news on 9.3.7. As soon as we (support) know more, we will post up some further information in this communities post.

     

    Regards, Shaun.



  • 15.  Re: NFA 9.3.7 Download Update

    Posted Jan 11, 2018 06:01 AM

    Anything new on the 9.3.7 release? We are still waiting ...



  • 16.  Re: NFA 9.3.7 Download Update

    Posted Jan 11, 2018 07:01 AM

    One of the support guys mentioned 9.3.8 coming soon. But I have no further details.



  • 17.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Jan 11, 2018 09:19 AM

    Correct, 9.3.8 will be the next release, there will be no 9.3.7, this will make it easier for any customers who downloaded the original 9.3.7 to upgrade to 9.3.8. 

     

    Currently 9.3.8 is being beta tested in some customer environments and the team is working on a few final changes, but its looking like it is close to being ready.

     

    If you are interested in beta testing NFA 9.3.8, we should be able to assist with getting you that information.



  • 18.  Re: NFA 9.3.7 Download Update

    Posted Jan 11, 2018 09:24 AM

    That's great news, thanks! 

    I can wait for the official release.



  • 19.  Re: NFA 9.3.7 Download Update

    Posted Jan 15, 2018 03:28 AM

    Hello Christopher,

     

    we would like to test the beta release. How do we get it? Thanks in advance.



  • 20.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Jan 16, 2018 09:31 AM

    Patrick you can register for the BETA for NFA 9.3.8 here: CA NFA 9.3.8 - Beta validation program 



  • 21.  Re: NFA 9.3.7 Download Update

    Posted Aug 30, 2017 11:54 AM

    Meanwhile, NFA 9.3.6 (SP6) remains available under downloads for CA Network Flow Analysis - MULTI-PLATFORM.

    Regards, Shaun.



  • 22.  Re: NFA 9.3.7 Download Update

    Posted Aug 31, 2017 12:40 AM

    For me it isn't  Just the administrator of our "Site ID" sees downloads for NFA, no other user ...

     

    We allready talked to our Customer Experience Manager.



  • 23.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Sep 14, 2017 12:25 PM

    Your account team should be able to get you access to NFA downloads that are still available.  If not try calling customer care at 800-CALL-CAI.  The entitlements on your account may need to be corrected. 



  • 24.  Re: NFA 9.3.7 Download Update

    Posted Sep 15, 2017 01:18 AM

    I allready created a ticket for that case. It is an internal CA problem with our site ids (we have several). I hope it will be fixed soon ...



  • 25.  Re: NFA 9.3.7 Download Update

    Broadcom Employee
    Posted Feb 27, 2018 09:11 AM

    FYI all, NFA 9.3.8 was released last week, in case you missed the GA announcement see here:CA Network Flow Analysis Release 9.3.8 - Now GA!