AnsweredAssumed Answered

Policy Server - LDAP connection failure

Question asked by PankajSh0 on Mar 13, 2018
Latest reply on Mar 14, 2018 by PankajSh0



I am currently facing issue wherein the policy server is unable to make a connection with LDAP. I am seeing the below logs in smps.log,


[2263/61][Tue Mar 13 2018 07:33:37][SmObjLdapConnMgr.cpp:609][ERROR][sm-Ldap-00350] SmObjLdapConnMgr Bind. Server  Error 91 - Can't connect to the LDAP server

[26867/44][Tue Mar 13 2018 07:36:56][IsAuthorized.cpp:701][ERROR][sm-Server-00370] Failed to resolve user identity for user. Denying access.


I can see the services on the policy server and policy store up and running. Also the AD server to which the policy server connects to is working fine. But still the above errors.


Can someone suggest, what might be causing the issue.