DX Unified Infrastructure Management

We deploy Windows robots using a super package. We deploy a base agent, then use a superpackage to do a robot update, probes (CDM and NTServices), and then the config files (CFX files) for those probes so they can create the correct configured CFG files for the robots to use.

On Server 2016, the cdm.cfx file and the ntservices.cfx file contained in the superpackage are not copied to the server. It looks like its pushing down maybe a default CFX file instead of the CFX file we modified to include our services.

The net effect is that the robot gets installed, the probes get installed, my additional CDM and NTSercices probes also get installed, but the CDM and NTServices probes have no config enabled.

The base install I am using is 7.91.

Any help is appreciated.

So is it only failing in windows 2016 but same procedure is fine on Pre-windows 2016?

Have you tried if you get any better result using robot 7.93?

And also, Do you know MCS? Monitoring Configuration Services (MCS) tool?

you can deploy probes and configurations to USM groups of servers, easily from USM (UMP portal)

Here below is the current version complete documentation. MCS in 8.5.1

https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/using-ump/the-unified-service-manager-portlet/monitoring-configuration-service

The 2 short videos below are from anold version of MCS, but you may find it useful as an introduction, so you can have an idea of the capabilities.

Device Monitoring Configuration with MCS

https://www.youtube.com/watch?v=Oqk90s9AAs4

Group Monitoring Configuration with MCS

https://www.youtube.com/watch?v=DS5eGq4virw

If you start testing it, make sure you are running the latest hotfix for MCS as it contains an important list of improvements and fixes.

hi  Glenn Primack, is this still an issue for you? Let us know if you have made any progress

Hi Glenn Primack, We are marking this question as assumed answered, let us know if you still need any help with this!