Automic Workload Automation

  • 1.  What does return code 53202 mean in SEND_MAIL?

    Posted Apr 24, 2017 06:10 PM

    When running SEND_MAIL, an email is not sent out, and return code 53202 is returned.

    This return code is not listed in the documentation page:

    However, this usually means that either SMTP_SERVER or SMTP_FROM_ADDR are not defined in UC_CLIENT_SETTINGS.



  • 2.  What does return code 53202 mean in SEND_MAIL?



  • 3.  What does return code 53202 mean in SEND_MAIL?

    Posted Apr 25, 2017 05:16 AM
    Hi Christine_Chavez_6412 and petwir,

    Thanks for the hint.

    I ran a few tests and could reproduce this at my end. It only occurred when I set the SMTP_SERVER, but not the SMTP_FROM_ADDR key in UC_CLIENT_SETTINGS. Otherwise setting SMTP_FROM_ADDRESS without setting SMTP_SERVER resulted in
    "10034" - There is no active host with email connection.

    As it definitely should appear in the documentation, I have created an internal PRB to report it to Dev.

    Best regards,
    Antoine


  • 4.  What does return code 53202 mean in SEND_MAIL?

    Posted Apr 25, 2017 07:28 AM
    Just a silly question for the sake of satisfying my pedantry....

    is it per design or per accident that only this err number starts with 1 and all other start with 5?

    "10034" - There is no active host with email connection.
    "50006" - The SMTP server returned an error code.
    "50012" - Timeout - SMTP Server '&02' did not answer within '&01' seconds.
    "50014" - Attachment does not exist.
    "50027" - Authentication on the SMTP Server failed.
    "50028" - The receiver address is not valid. Therefore, the SMTP Server has rejected it.
    "50029" - The SMTP client cannot connect to the SMTP Server.
    "50030" - Error in socket creation.
    "50031" - Host information of the SMTP Server could not be retrieved.

    "50032" - The SMTP client cannot communicate with the SMTP Server anymore.

    "50033" - The SMTP client cannot receive data from the SMTP Server.
    "50034" - Data cannot be sent to the SMTP Server.
    "50035" - Windows sockets cannot be initialized.
    "50036" - Host name of the local computer cannot be retrieved.


  • 5.  What does return code 53202 mean in SEND_MAIL?

    Posted Apr 25, 2017 09:04 AM
    Thanks Antoine_Sauteron
    Hmm.. I had a ticket where they used an incorrect key in place of SMTP_FROM_ADDR and it resulted in this error message and after we put in the right key. 
    FrankMuffke no idea at this point... 



  • 6.  What does return code 53202 mean in SEND_MAIL?

    Posted Apr 28, 2017 12:02 AM
    I had this same error code in my Community post back in October 2016: https://community.automic.com/discussion/7481/error-code-0000000000053202

    The root cause was a typo in the key.  They had it as SMTP_FROM_ADDRESS instead of as SMTP_FROM_ADDR.  There was another instance where they had it as SMTP_FROM instead of SMTP_FROM_ADDR.