(Could someone please do a translation if needed?)
You're using a Version 10 agent, which is not in maintenance anymore, in combination with an AE of version 12.0. While this works (naturally *sic*), it's not officially recommended or supported, since there are more than two major versions between agent and automation engine server. [...] Officially we only support operation, or a difference of component versions, of max. 2 major releases. Meaning, a V10 agent with an AE in version 12 is not supported officially, because there are more than 2 major versions in between (
V10, V11.1,
V11.2 und V12.0)".
That was fun, eventhough I tried to translate the epic "Bandwurmsatz" in one piece but failed :)