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How to configure the secondary spectroserver to generate Service desk tickets using SDNotifier when primary is down

  • 1.  How to configure the secondary spectroserver to generate Service desk tickets using SDNotifier when primary is down

    Posted May 09, 2018 01:44 AM

    Hi All, 

     

    Spectrum 10.2.1

    CA ServiceDesk 12.9

     

    I have a Spectrum setup with Fault Tolerance enabled. 

    I want my SDNotifier to connect to secondary and keep generating the tickets when primary is down. 

    Is there a way we can achieve this. 

     

    Regards 

    Madanraj



  • 2.  Re: How to configure the secondary spectroserver to generate Service desk tickets using SDNotifier when primary is down

    Posted May 09, 2018 01:53 AM

    Hi Madanraj

     

    I hope this should be helpful to you:

     

    Notifier in Fault Tolerance 

     

    Thanks,

     

    Best Regards,

    Hamza Sirajuddin