Symantec IGA

  • 1.  Disable user and Office 365 Account

    Posted Jun 12, 2018 04:55 AM

    Hi all,

     

    i'm working with IdentitySuite v 14.1.

    I have a Office 365 enpoint and a provisiong role with an account template which creates accounts on the endpoint.

     

    When I disable a user on IdentityManager, the account on office 365 is "soft deleted", so it's put with the deleted accounts but it's presents on the system and after a while (30 days by default) it's deleted.

     

    I'd like to put the account in blocked status without deleting it. 

     

    I found this on manual:

     

    The Office 365 connector treats a soft-deleted account as a suspended account.

    You can use the User Console to suspend a user and to delete a user permanently:

    To soft-delete a user, check the Suspended box. If you do this, the account and its mailbox will be permanently deleted in 30 days.

    To permanently delete a user, delete the account. If you do this, the account and its mailbox cannot be restored.

    Suspending and deleting users is risky, because it is easy to mistakenly remove an account. Consider using the User Console to reduce levels of access instead of suspending or deleting the user:

    To block access to the portal, check the Block Credential box on the Settings tab.

    To deny access to the service, remove the license option assigned to an account. For example, when the Exchange Online license option is removed from the account, the user will not be able to access the mailbox.

     

    but it doesn't explain HOW to achive this result.

     

    Any idea/suggestion?

    Thanks

     

    IG



  • 2.  Re: Disable user and Office 365 Account
    Best Answer

    Broadcom Employee
    Posted Jun 14, 2018 12:48 PM

    Hello Igra, 

     

    You can use the Office365 User Console to block users or
    use PowerShell to block them as described in the link below.
     

    https://technet.microsoft.com/en-us/library/mt628066.aspx 


    For this purpose you can use PX, External Code, to call the PowerShell script.
     

    More details about PX, see the document below: 

    https://support.ca.com/us/knowledge-base-articles.tec1112454.html 

     



  • 3.  Re: Disable user and Office 365 Account

    Posted Jun 18, 2018 03:08 AM

    thanks for your answer.

    i'll try your solution.

     

     

    IG