DX Unified Infrastructure Management

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  • 1.  USM stuck loading

    Posted Jul 04, 2018 03:39 AM

    Hi Everyone,

     

    I got some issue, USM cant display page, it's stuck in loading for a long time and not finished.

    I have tried to restart wasp probe but it same.

     

     

    Please advise how can i do for fix it.

     

    Regards,

    Zhahir



  • 2.  Re: USM stuck loading

    Posted Jul 04, 2018 06:45 AM

    Hi Zhahir,

     

    Can you go through the below article if it helps:

     

    Tech Tip: UIM - UMP (USM) Slow Performance Guide and Troubleshooting Checklist (updated) 



  • 3.  Re: USM stuck loading

    Posted Jul 04, 2018 07:12 AM

    Hi Hitesh,

     

    Thanks for your help.

    But any other ways? it seems too complex. I'm newbie to CA UIM



  • 4.  Re: USM stuck loading

    Posted Jul 04, 2018 08:45 AM

    Then i would suggest opening a support case with CA and provide them the required logs with some addition detail they will ask so they can troubleshoot the issue.