Symantec Access Management

  • 1.  Webserver not starting

    Posted Jul 19, 2013 07:38 AM
    Hi,

    I am installing R6 .I install apache 2.2.19 webserver.I installed qmr 6 webagent.I configured with webserver.iam starting webaserver.i am getting error.

    " httpd: Syntax error on line 53 of /home/smuser/apache2.2.19/conf/httpd.conf: Cannot load /home/smuser/webagent/bin/libmod_sm20.so into server: libsmerrlog.so: cannot open shared object file: No such file or directory"

    Please give me u r suggestions.

    Thanks & Regards,
    Venkat.


  • 2.  RE: Webserver not starting
    Best Answer

    Posted Jul 19, 2013 08:20 AM
    sounds like you did not source the environment variables.

    find a line aboue sourcing an environment. it will be commentedout.
    under it will be something like
    if
    ifexists environment then environment
    fi
    add this in after the "fi" line, adjusted for your environment
    #so sm will have its environment in the subshell
    . /your/full/path/to/the/siteminder/webagent/nete_wa_env.ksh
    that should fix the issue


  • 3.  Re: Webserver not starting

    Posted Jul 16, 2018 12:44 PM

    We seen this issue once.If environment file is not loaded then you will see this kind of issue.

     

    Make sure you will run ./ca_wa_env.sh script

     

    web_agent_home/ca_wa_env.sh



  • 4.  Re: Webserver not starting

    Posted Jul 16, 2018 01:31 PM

    hi, 

     

    You can refer to the below link as well :

     

    libmod_sm24.so: cannot open shared object file: Permission denied 

     

    Regards,

    Ram,