Automic Workload Automation

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  • 1.  Search Objects does not work after upgrading version 12.1.1

    Posted Apr 29, 2018 03:46 AM

    Hi all,

     

    After the upgrade I ran the JCP but the search still does not work.
    Does anyone have an idea What could be the problem?
    Additionally, I can not restore an object from object documents tab.

     

    For example, JOBP.DBM_CLIENT_GENERIC not appearing in search results.

    See Attachments.

     

    Best regards,

    Shay

    Attachment(s)

    zip
    CPsrv_log_005_00.txt.zip   4 KB 1 version


  • 2.  Re: Search Objects does not work after upgrading version 12.1.1

    Posted Jul 16, 2018 04:14 PM

    Hi ShayShabo610810,

     

    I am not sure if you were able to correct this issues but from what I have seen when the search return no result or only partial.  Clearing the index Cache normally help this sort of issue.

     

    Below is a Knowledge article that show/mention the step on how/where to do so:

    AWI search delivers no results - CA Knowledge 



  • 3.  Re: Search Objects does not work after upgrading version 12.1.1

    Posted Jul 17, 2018 07:50 AM

    If you’re seeing exceptions when searching for objects, take a look at this thread:

    AWI object search fails with "java.net.UnknownHostException: aeserv1: Name or service not known" 



  • 4.  Re: Search Objects does not work after upgrading version 12.1.1

    Posted Aug 03, 2018 07:26 PM

    Hi ShayShabo610810

     

    Were you able to get the issues resolved or if you are still experiencing issues with the search.

     

    Regards,
    Luu