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Multiple Notification Macro Don´t Display Ticket Number

Question asked by diegojacob on Aug 9, 2018
Latest reply on Aug 9, 2018 by diegojacob

Hey guys!


I've created a multiple notification macro and for some reason, that i´ve not yet identified, the ticket number and description variables are not being displayed in the notification message.


Are these variables in messages not valid when using multiple notification macros?


Some event images and macro for analysis:


The events:










Many thanks!!