CA Service Management

  • 1.  how to apply cumulative patch 14.1.01 for  casdm 14 on windows os

    Posted Sep 04, 2018 04:00 AM

    Hi, we have installed ca sdm 14.1 on our window system. We want to apply cumulative patch 14.1.01, for this I am not able to find RO80231.caz file to download. Kindly suggest how to apply cumulative patch 14.1.01 for  casdm 14 on windows os.

     

     

    Regards,

    Sushma



  • 2.  Re: how to apply cumulative patch 14.1.01 for  casdm 14 on windows os

    Posted Sep 04, 2018 06:17 AM

    Hi Mandar,

     

    CP1 is quite an old patch. Why don't you just apply the latest cumulative (CP5) as it includes all the previous cumulative patches?

     

    See also a similar thread: Dowload      RO80218.CAZ 

     

    ===

    Kind Regards,

    Brian



  • 3.  Re: how to apply cumulative patch 14.1.01 for  casdm 14 on windows os

    Broadcom Employee
    Posted Sep 04, 2018 09:37 AM

    While I generally agree that we should be using the latest cumulative fix, as Brian noted, you should have access to all of the existing cumulative fixes from the Support Portal. Please try the following for me, and confirm if you're able to see all of the fixes:

    • Log into our support portal at support.ca.com.
    • Click on the Download Management link.
    • If it's not already highlighted, locate and click on the Service Management box on the product list.
    • A list of Product Downloads should appear, with a Solution Downloads tab next to it. Click on Solution Downloads
    • Locate the "14.1" link next to your SDM or Service Management product name. Click the "14.1".
    • Set the page to display 100 results at a time, for ease of searching.
    • Using your browser's Find capability (usually Ctrl-F), search the page for "14.1.01", and locate the file for your OS.
      • A quick note - the patch ID you referenced, RO80231, won't show up on this list, as that is just one of several internal components of the 14.1 patch. Look for RO80318, as that contains the fix you mentioned.


  • 4.  Re: how to apply cumulative patch 14.1.01 for  casdm 14 on windows os

    Broadcom Employee
    Posted Sep 04, 2018 09:40 AM

    And again, using the latest available cumulative patch (14.1.05 as of the time of this post) is always recommended, as it ensures that your environment has all of the latest fixes and functionality improvements. Unless you have a very specific reason that you absolutely must use 14.1.01, we'd strongly recommend going straight to 14.1.05 instead.



  • 5.  Re: how to apply cumulative patch 14.1.01 for  casdm 14 on windows os
    Best Answer



  • 6.  Re: how to apply cumulative patch 14.1.01 for  casdm 14 on windows os

    Broadcom Employee
    Posted Sep 07, 2018 12:42 PM

    tims.registration 

    Do you require any additional assistance on this topic?

    If not, please mark one of the provided responses as correct so that this thread can be closed.