Symantec Access Management

I have installed and configured CA WebAgent on RHEL 7 successfully, but when I try to stop the httpd service it throws below error:

httpd: Syntax error on line 66 of /opt/apache2/conf/httpd.conf: Cannot load /opt/CA/webagent/bin/libmod_sm24.so into server: /opt/CA/webagent/bin/libmod_sm24.so: wrong ELF class: ELFCLASS32

Environment Details:

OS: RHEL 7.3 x86_64

SM: r12.52 SP2

Web Server: Apache 2.4.34

Web Agent: 12.52.0.142 32bit

I have checked for all the dependency for libmod_sm24.so using ldd, and all required library are present.

I have also tried the 64bit version of the web agent but installation fails with below error.

./ca-wa-12.52-RedHat-zLinux-64.bin: line 3319: /tmp/install.dir.14143/Linux/resource/jre/bin/java: cannot execute binary file
./ca-wa-12.52-RedHat-zLinux-64.bin: line 3319: /tmp/install.dir.14143/Linux/resource/jre/bin/java: Success

If anyone can please suggest on this issue that would be great.

Sajid, Please review this to get some tips, similar issue (perhaps WA env script not run, etc.)

Apache WebAgent configration issue 

Rgds. Vijay

Hi Vijay,

Thank you for your response. 

I had run the WA env script before stopping the httpd service. I have even added the env variables into apachectl script.

Also, I have tried with all three lib files libmod_sm20.so, libmod_sm22.so and libmod_sm22.so, but getting the same error.

Regards,

Sajid

If you are using RedHat Apache, source the environment variables in /etc/sysconfig/httpd.

The ELF class warning is a bit version mis-match.  ca-wa-12.52-RedHat-zLinux-64.bin is not the correct 64bit installer.  The 64bit Linux installer is smwa-12.52-sp01-cr09-linux-x86-64.zip with a bin file name of ca-wa-12.52-sp01-cr09-linux-x86-64.bin.  zLinux is for Linux on the mainframe.

Hi David,

Thank you for your suggestion. I have downloaded the CR09 Agent ca-wa-12.52-sp01-cr09-linux-x86-64.bin and installed & configured it successfully. It is working fine now.